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Armstrong Ambulance Service has earned a new three-year accreditation from the Commission on Accreditation of Ambulance Services.

Armstrong is one of only four ambulance services in Massachusetts that has earned CAAS accreditation, and is one of 180 nationwide to achieve the accolade.

It first earned accreditation in 2013 and is now accredited through 2022.

Obtaining and maintaining accreditation requires adherence to an extensive set of rigorous industry standards, as evaluated by an independent team of experts in emergency medical services. Accreditation solidifies Armstrong's status as one of the elite EMS providers in Massachusetts and the U.S., a July news release says.

The commission emphasizes high-quality patient care and addresses that core requirement by establishing standards of treatment. It also evaluates an ambulance service's entire operation, including its relationships with other agencies, the general public, employees and the medical community.

CAAS accreditation is considered the “gold standard” for ambulance services.

"Our entire team is committed to providing the highest possible quality of patient care and service, and our accreditation is an important reflection of that commitment," Armstrong CEO Rich Raymond said in the release. "I'm proud of the sustained effort by everyone at Armstrong that made this possible."

Armstrong earned reaccreditation following a stringent offsite assessment of polices, processes and protocols as well as a two-day on-site review by members of the CAAS accreditation panel in early June.  


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This news announcement was published Monday, July 22, 2019.